About the Policy
At Digital Vista Lab, the privacy of our clients is our top priority, and we treat it with the utmost respect and care. While we do collect information from our clients, it is solely to enhance our customer experience and deliver better services. We are committed to safeguarding the information you share with us.
We DO NOT rent, sell, or share the information provided by our clients to any third party for marketing or other purposes.
This policy explains:
- The types of personal information we collect.
- How and why we collect it.
- The ways in which we use it.
- Your options regarding your information.
Personal Information Collected
We collect the following personal information from our clients when they place an order or engage with our services:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (e.g., credit card or bank details)
Additionally, we may use email addresses or other contact details shared with us to respond to inquiries, process feedback, or provide updates about our services.
Our system also keeps records of:
- Products and services that interest you.
- Purchase history on our platform.
Use of Collected Data
The information we collect is used for several purposes, including:
- Order Processing: To process and confirm orders placed by clients.
- Communication: Sending order confirmations, updates, or responses to inquiries via email, phone, or mail.
- Service Updates: Informing clients about new features, promotions, or changes to our services.
- Experience Improvement: Using client feedback and purchase history to enhance our Website design and service offerings.
Third-Party Sharing
We do not share, rent, or sell your personal information to any third party outside our organization. However, your information may be shared with trusted service providers for:
- Payment processing
- Secure data storage
- Email communications
These providers are bound by confidentiality agreements and are required to use your data solely to provide their services.
Security of Personal Information
We prioritize the security of your personal information. All data transmitted through our Website is encrypted using Secure Sockets Layer (SSL) technology, ensuring that sensitive information like payment details is protected.
Our team also implements robust security measures to prevent unauthorized access to or misuse of your information.
Access to Registered Accounts
Clients can access their accounts by signing in on our Website. Once logged in, you can:
- View or update your personal details.
- Check your purchase history.
- Manage your preferences.
Changing & Deleting/Unsubscribing Accounts
To unsubscribe from promotional emails or request the deletion of your account, please contact us at [email protected]. Note that unsubscribing from marketing emails will not affect communications related to order processing.
Cookies and Their Use
Cookies are small data files stored on your device through your web browser. We use cookies to:
- Recognize returning visitors.
- Store items in your cart.
- Provide a seamless browsing experience.
You can manage or disable cookies via your browser settings. However, please note that some features of our Website may not function optimally without cookies enabled.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
For any questions or concerns about our Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Address: Karachi, Pakistan